Winners 2011

Credit Cards

• Cashback

  winner

  American Express

  cheer

  Capital One

  cheer

  Egg

• Customer service

  winner

  Nationwide

  cheer

  American Express

  cheer

  Virgin Money

• Interest rate

  winner

  Virgin

  cheer

  Tesco

  cheer

  Natwest

• Rewards

  winner

  Tesco

  cheer

  M&S Money

  cheer

  American Express

• Most loved

  winner

  American Express

  cheer

  Tesco

  cheer

  M&S Money

Savings

• Interest rate

  winner

  AA

  cheer

  Post office

  cheer

  Tesco

• Consistency

  winner

  ING

  cheer

  First Direct

  cheer

  Tesco

• Customer service

  winner

  Barclays

  cheer

  AA

  cheer

  ING

• Accessibility

  winner

  First Direct

  cheer

  RBS

  cheer

  Natwest

• Most loved

  winner

  First Direct

  cheer

  ING Direct

  cheer

  AA

Current accounts

• Interest rate

  winner

  Clydesdale Bank

  cheer

  Santander

  cheer

  Halifax

• Overdraft rate

  winner

  First Direct

  cheer

  Clydesdale Bank

  cheer

  Smile

• Customer service

  winner

  First Direct

  cheer

  Smile

  cheer

  Co-op

• Charges & fees

  winner

  Smile

  cheer

  Co-op

  cheer

  First Direct

• Most loved

  winner

  First Direct

  cheer

  Smile

  cheer

  Co-op

Car insurance

• Claims handling

  winner

  LV=

  cheer

  Tesco

  cheer

  Elephant

• Value for money

  winner

  Swift Cover

  cheer

  Elephant

  cheer

  Saga

• Customer service

  winner

  Elephant

  cheer

  Saga

  cheer

  Tesco

• Most loved

  winner

  Elephant

  cheer

  LV=

  cheer

  Tesco

Life insurance

• Value for money

  winner

  Aviva

  cheer

  AXA

  cheer

  Zurich

• Customer service

  winner

  Aviva

  cheer

  Standard Life

  cheer

  Scottish Widows

• Most loved

  winner

  Aviva

  cheer

  AXA

  cheer

  Standard Life

Home insurance

• Customer service

  winner

  Saga

  cheer

  RIAS

  cheer

  AA

• Value for money

  winner

  LV=

  cheer

  AA

  cheer

  Saga

• Claims handling

  winner

  Saga

  cheer

  AA

  cheer

  Co-op

• Most loved

  winner

  Saga

  cheer

  AA

  cheer

  Lloyds TSB

Travel insurance

• Value for money

  winner

  Direct Travel

  cheer

  Columbus

  cheer

  Santander

• Straightforward

  winner

  Direct Travel

  cheer

  Columbus

  cheer

  American Express

• Good service

  winner

  Direct Travel

  cheer

  Halifax

  cheer

  Columbus

• Friend & family

  winner

  Direct Travel

  cheer

  Columbus

  cheer

  HSBC

• Most loved

  winner

  Direct Travel

  cheer

  Columbus

  cheer

  HSBC

Mortgages

• Value for money

  winner

  First Direct

  cheer

  Co-op

  cheer

  HSBC

• Customer service

  winner

  First Direct

  cheer

  Woolwich

  cheer

  HSBC

• Fees & charges

  winner

  Co-op

  cheer

  First Direct

  cheer

  Woolwich

• Speed of processing

  winner

  First Direct

  cheer

  Co-op

  cheer

  Nationwide

• Value for money

  winner

  First Direct

  cheer

  Co-op

  cheer

  HSBC

• Most loved

  winner

  First Direct

  cheer

  Co-op

  cheer

  HSBC